Terms & Conditions

Terms & Conditions

Dated :12 May 2026

General Terms

By accessing and placing an order with BarOneGold (Pty) Ltd, (“BarOneGold”), you confirm that you agree with and bound by the terms of service contained in the Terms & Conditions outlined below. These terms apply to the Mobile Application, entire website and any email or other type of communication between you and BarOneGold.

Under no circumstances shall BarOneGold  team be liable for any direct, indirect, special, incidental or consequential damages, including, but not limited to, loss of data or profit, arising out of the use, or the inability to use, the materials on this site, even if BarOneGold  team or an authorised representative has been advised of the possibility of such damages. If your use of materials from this site results in the need for servicing, repair or correction of equipment or data, you assume any costs thereof.

BarOneGold will not be responsible for any outcome that may arise during usage of our resources. We reserve the rights to change prices and revise the resources usage policy at any moment.

1. Prohibited Mobile Application Use & Law Enforcement

BarOneGold maintains a zero-tolerance policy regarding illegal activities. You agree not to use the Mobile Application for any unlawful purposes, including but not limited to:

  • Illegal Material: The storage, distribution, or viewing of child exploitation material (child pornography), narcotics, illegal firearms, or materials related to explosive devices (bombs) and corrosive chemicals.
  • Prohibited Trade: The trade of restricted or prohibited substances.

2. Prosecution and Disclosure of Information

If we suspect the Mobile Application is being used for criminal purposes, we reserve the right to:

  • Terminate or suspend the affected account immediately.
  • Retrieve and preserve all information, communication, and records from the affected account.
  • Proactively report such activities and pass all retrieved data and user information to the relevant legal authorities for criminal prosecution.

3. Government and Court Requests

 BarOneGold will cooperate fully with any formal requests for records or information made by government agencies, law enforcement, or courts in connection with legal proceedings or criminal investigations.

4. Data Protection and Security

4.1 Encryption

The Mobile Application utilises end-to-end encryption systems for data protection. While we employ industry-standard security measures, you acknowledge that no system is 100% foolproof. BarOneGold cannot guarantee that information will never be intercepted or accessed by unauthorised third parties.

  • User Responsibility

Security is a shared responsibility. Users are responsible for maintaining the confidentiality of their login credentials and for securing their own devices.  BarOneGold is not liable for unauthorised access to records resulting from user negligence.

  • Limitation of Liability for Data Loss

We take all necessary precautions to protect and keep your information safe. However, if data or records stored on the Mobile Application or partner platforms are lost due to technical failure, cyber-attacks, or unforeseen circumstances, BarOneGold   provides no guarantee of data recovery and shall not be held liable for such loss.

5 Infrastructure and Third-Party Platforms

5.1 Hosting (AWS)

Our services are hosted by Amazon Web Services (AWS). You acknowledge that:

  • We do not guarantee that AWS services will be available 100% of the time.
  • The terms and conditions of AWS may affect your account availability. If a user is found to be in breach of AWS’s Acceptable Use Policies, BarOneGold may be required to suspend or terminate the user’s account.

5.2 App Store Terms (iOS and Android)

Use of the Mobile Application is also subject to the terms and conditions of the Apple App Store and Google Play Store. A breach of those third-party terms may result in the suspension of your access to our application, and BarOneGold  shall not be responsible for any such enforcement actions taken by Apple or Google.

6. Fair Usage Policy

For users on Premium Accounts, we implement a Fair Usage Policy to ensure optimal performance for all users.

  • Throttling: If your data usage or resource consumption exceeds prescribed thresholds (as determined by BarOneGold we reserve the right to temporarily throttle (slow down) your connection speed or limit certain features until the next billing cycle.

7. License

BarOneGold grants you a revocable, non-exclusive, non-transferable, limited license to download, install and use the app strictly in accordance with the terms of this Agreement.

These Terms & Conditions are a contract between you and BarOneGold  (referred to in these Terms & Conditions as “BarOneGold  “, “us”, “we” or “our”), the provider of the BarOneGold Mobile Application and the services accessible from the BarOneGold App (which are collectively referred to in these Terms & Conditions as the “BarOneGold Service”).

You are agreeing to be bound by these Terms & Conditions. If you do not agree to these Terms & Conditions, please do not use the BarOneGold Services. In these Terms & Conditions, “you” refers both to you as an individual and to the entity you represent. If you violate any of these Terms & Conditions, we reserve the right to cancel your account or block access to your account without notice.

8. Definitions and key terms

To help explain things as clearly as possible in this Terms & Conditions, every time any of these terms are referenced, are strictly defined as:

 

  • Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.
  • Company: when these terms mention, it refers to BarOneGold (Pty) Ltd, that is responsible for your information under this Terms & Conditions.
  • Country: where BarOneGold or the owners/founders of BarOneGold are based, in this case is South Africa
  • Device: any internet connected device such as a cell phone, tablet, computer, or any other device that can be used to visit BarOneGold and use the services.
  • Service: refers to the service provided by BarOneGold as described in the related terms (if available) and on this platform.
  • Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
  • Mobile Application: BarOneGold app, refers to the SOFTWARE PRODUCT identified above.
  • You: a person or entity that is registered with BarOneGold to use the Services.

 

9.Restrictions

You agree not to, and you will not permit others to:

  • License, sell, rent, lease, assign, distribute, transmit, host, outsource, disclose or otherwise commercially exploit the app or make the platform available to any third party.
  • Modify, make derivative works of, disassemble, decrypt, reverse compile or reverse engineer any part of the app.
  • Remove, alter or obscure any proprietary notice (including any notice of copyright or trademark) of BarOneGold or its affiliates, partners, suppliers or the licensors of the app.

 

10. Payment

If you register to any of our recurring payment plans, you agree to pay all fees or charges to your account for the Service in accordance with the fees, charges and billing terms in effect at the time that each fee or charge is due and payable. Unless otherwise indicated in an order form, you must provide BarOneGold ’s partners with a valid credit card (Visa, MasterCard, or any other issuer accepted by us) (“Payment Provider”) as a condition to signing up for the Premium plan. Your Payment Provider agreement governs your use of the designated credit card account, and you must refer to that agreement and not these Terms to determine your rights and liabilities with respect to your Payment Provider. By providing BarOneGold  with your credit card number and associated payment information, you agree that BarOneGold is authorised to verify information immediately and subsequently invoice your account for all fees and charges due and payable to BarOneGold   hereunder and that no additional notice or consent is required. You agree to notify BarOneGold immediately of any changes to your billing address or the credit card used for payment under this agreement. BarOneGold reserves the right at any time to change its prices and billing methods, either immediately upon posting on our Site or by e-mail delivery to you and or your organisation administrator(s).

Any attorney fees, court costs, or other costs incurred in collection of delinquent undisputed amounts shall be the responsibility of and paid for by you.

No contract will exist between you and BarOneGold for the Service until BarOneGold accepts your order by a confirmatory e-mail, SMS/MMS message, or other appropriate means of communication.

You are responsible for any third-party fees that you may incur when using the Service.

 

11. Return and Refund Policy

Thank you for shopping on BarOneGold. We appreciate the fact that you like to buy the stuff we build. We also want to ensure that you have a rewarding experience while exploring, evaluating, and purchasing our products.

As with any shopping experience, there are terms and conditions that apply to transactions on BarOneGold. The main thing to remember is that by placing an order or making a purchase on BarOneGold, you agree to the terms along with our Privacy Policy.

If, for any reason, you are not completely satisfied with any goods or service that we provide, don’t hesitate to contact us and we will discuss any of the issues you are going through with our product.

 

12. Your Suggestions

Any feedback, comments, ideas, improvements, or suggestions (collectively, “Suggestions”) provided by you to BarOneGold with respect to the app shall remain the sole and exclusive property of BarOneGold .

BarOneGold shall be free to use, copy, modify, publish, or redistribute the Suggestions for any purpose and in any way without any credit or any compensation to you.

13. Your Consent

We have updated our Terms & Conditions to provide you with complete transparency into what is being set when you visit our Mobile Application and Website and how it is being used. By using our app, registering an account, or making a purchase, you hereby consent to our Terms & Conditions.

 

14. Links to Other Websites

These Terms & Conditions apply only to the Services. The Services may contain links to other websites not operated or controlled by BarOneGold. We are not responsible for the content, accuracy or opinions expressed on such websites/platforms, and such websites/platforms are not investigated, monitored, or checked for accuracy or completeness by us. Please remember that when you use a link to go from the Services to another website, our Terms & Conditions are no longer in effect. Your browsing and interaction on any other website, including those that have a link on our platform, is subject to that website’s/Platform own rules and policies. Such third parties may use their own cookies or other methods to collect information about you.

 

15. Cookies

BarOneGold uses “Cookies” to identify the areas of our app that you have visited. A Cookie is a small piece of data stored on your computer, cell phone or mobile device by your web browser. We use Cookies to enhance the performance and functionality of our Mobile Application but are non-essential to their use. However, without these cookies, certain functionality like videos may become unavailable or you would be required to enter your login details every time you visit the app as we would not be able to remember that you had logged in previously. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our app correctly or at all. We never place Personally Identifiable Information in Cookies.

 

16. Changes To Our Terms & Conditions

You acknowledge and agree that BarOneGold may stop (permanently or temporarily) providing the Service (or any features within the Service) to you or to users at BarOneGold ’s sole discretion, without prior notice to you. You may stop using the Service at any time. You do not need to specifically inform BarOneGold when you stop using the Service. You acknowledge and agree that if BarOneGold disables access to your account, you may be prevented from accessing the Service, your account details or any files or other materials which are contained in your account.

If we decide to change our Terms & Conditions, we will post those changes on this page, and/or update the Terms & Conditions modification date below.

 

17. Modifications to Our app

BarOneGold reserves the right to modify, suspend or discontinue, temporarily or permanently, the app or any service to which it connects, with or without notice and without liability to you.

 

18. Updates to Our app

BarOneGold may from time to time provide enhancements or improvements to the features/ functionality of the app, which may include patches, bug fixes, updates, upgrades and other modifications (“Updates”).

Updates may modify or delete certain features and/or functionalities of the app. You agree that BarOneGold   has no obligation to (i) provide any Updates, or (ii) continue to provide or enable any features and/or functionalities of the app to you.

You further agree that all Updates will be (i) deemed to constitute an integral part of the app, and (ii) subject to the terms and conditions of this Agreement.

 

19. Third-Party Services

We may display, include, or make available third-party content (including data, information, applications and other products services) or provide links to third-party websites or services (“Third- Party Services”).

You acknowledge and agree that BarOneGold shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. BarOneGold does not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services.

Third-Party Services and links there to provide solely as a convenience to you and you access and use them entirely at your own risk and subject to such third parties’ terms and conditions.

 

20. Term and Termination

This Agreement shall remain in effect until terminated by you or BarOneGold.

 

BarOneGold may, in its sole discretion, at any time and for any or no reason, suspend or terminate this Agreement with or without prior notice.

This Agreement will terminate immediately, without prior notice from BarOneGold if you fail to comply with any provision of this Agreement. You may also terminate this Agreement by deleting the app and all copies thereof from your device.

Upon termination of this Agreement, you shall cease all use of the app and delete all copies of the app from your device.

Termination of this Agreement will not limit any of BarOneGold rights or remedies at law or in equity in case of breach by you (during the term of this Agreement) of any of your obligations under the present Agreement.

 

21. Copyright Infringement Notice

If you are a copyright owner or such owner’s agent and believe any material on our app constitutes an infringement on your copyright, please contact us setting forth the following information: (a) a physical or electronic signature of the copyright owner or a person authorized to act on his behalf; (b) identification of the material that is claimed to be infringing; (c) your contact information, including your address, telephone number, and an email; (d) a statement by you that you have a good faith belief that use of the material is not authorised by the copyright owners; and (e) a statement that the information in the notification is accurate, and, under penalty of perjury you are authorised to act on behalf of the owner.

 

22. Indemnification

You agree to indemnify and hold BarOneGold  and its parents, subsidiaries, affiliates, officers, employees, agents, partners and licensors (if any) harmless from any claim or demand, including reasonable attorneys’ fees, due to or arising out of your: (a) use of the Mobile Application; (b) violation of this Agreement or any law or regulation; or (c) violation of any right of a third party.

 

23. No Warranties

The app provides you with “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, BarOneGold , on its own behalf and on behalf of its affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the app, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, BarOneGold  provides no warranty or undertaking, and makes no representation of any kind that the app will meet your requirements, achieve any intended results, be compatible or work with any other software, apps, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither BarOneGold  nor any BarOneGold   provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Mobile Application, or the information, content, and materials or products included thereon; (ii) that the Mobile Application will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Mobile Application; or (iv) that the app, its servers, the content, or e-mails sent from or on behalf of BarOneGold   are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

 

Some jurisdictions do not allow the exclusion of our limitations on implied warranties or the limitations on the applicable statutory rights of a consumer, so some or all the above exclusions and limitations may not apply to you.

 

24. Limitation of Liability

Notwithstanding any damages that you might incur, the entire liability of BarOneGold   and any of its suppliers under any provision of this Agreement and your exclusive remedy for all the foregoing shall be limited to the amount actually paid by you for to use the Mobile Application.

To the maximum extent permitted by applicable law, in no event shall BarOneGold   or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, for loss of data or other information, for business interruption, for personal injury, for loss of privacy arising out of or in any way related to the use of or inability to use the app, third-party software and/or third-party hardware used with the app, or otherwise in connection with any provision of this Agreement), even if BarOneGold   or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Most states/jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

 

25. Severability

If any provision of this Agreement is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

This Agreement, together with the Privacy Policy and any other legal notices published by BarOneGold  on the Services, shall constitute the entire agreement between you and BarOneGold concerning the Services. If any provision of this Agreement is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Agreement, which shall remain in full force and effect. No waiver of any term of this Agreement shall be deemed a further or continuing waiver of such term or any other term, and BarOneGold failure to assert any right or provision under this Agreement shall not constitute a waiver of such right or provision. YOU AND BarOneGold AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE SERVICES MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.

 

26. Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Agreement shall not affect a party’s ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute waiver of any subsequent breach.

No failure to exercise, and no delay in exercising, on the part of either party, any right or any power under this Agreement shall operate as a waiver of that right or power. Nor shall any single or partial exercise of any right or power under this Agreement preclude further exercise of that or any other right granted herein. In the event of a conflict between this Agreement and any applicable purchase or other terms, the terms of this Agreement shall govern.

27. Amendments to this Agreement

BarOneGold reserves the right, at its sole discretion, to modify or replace this Agreement at any time. If a revision is material, we will provide at least 30 days’ notice prior to any added terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our app after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the added terms, you are no longer authorised to use BarOneGold Mobile Application.

 

28. Entire Agreement

The Agreement constitutes the entire agreement between you and BarOneGold regarding your use of the app and supersedes all prior and contemporaneous written or oral agreements between you and BarOneGold .

You may be subject to additional terms and conditions that apply when you use or purchase other BarOneGold’s services, which BarOneGold will provide to you at the time of such use or purchase.

29. Updates to Our Terms

We may change our Service and policies, and we may need to update these Terms so that they accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (for example, through our Service) before we update these Terms and give you an opportunity to review them before they go into effect. Then, if you continue to use the Service, the updated Terms will bind you. If you do not want to agree to these or any updated Terms, you can delete your account.

 

30. Intellectual Property

The app and its entire contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof), are owned by BarOneGold , its licensors or other providers of such material and are protected by South Africa and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws. The material may not be copied, modified, reproduced, downloaded, or distributed in any way, in whole or in part, without the express prior written permission of BarOneGold, unless and except as, is expressly provided in these Terms & Conditions. Any unauthorised use of the material is prohibited.

 

31. Agreement to Arbitrate

This section applies to any dispute EXCEPT IT DOESN’T INCLUDE A DISPUTE RELATING TO CLAIMS FOR INJUNCTIVE OR EQUITABLE RELIEF REGARDING THE ENFORCEMENT OR VALIDITY OF YOUR OR Bar One Gold INTELLECTUAL PROPERTY RIGHTS. The term dispute means any dispute, action, or other controversy between you and BarOneGold concerning the Services or this agreement, whether in contract, warranty, tort, statute, regulation, ordinance, or any other legal or equitable basis. Dispute will be given the broadest possible meaning allowable under law.

 

32. Notice of Dispute

In the event of a dispute, you or BarOneGold must give the other a Notice of Dispute, which is a written statement that sets forth the name, address, and contact information of the party giving it, the facts giving rise to the dispute, and the relief requested. You must send any Notice of Dispute via email to: support@baronegold.com. BarOneGold will send any Notice of Dispute to you by mail to your address if we have it, or otherwise to your email address. You and BarOneGold will attempt to resolve any dispute through informal negotiation within sixty (60) days from the date the Notice of Dispute is sent. After sixty (60) days, you or BarOneGold may commence arbitration.

33. Binding Arbitration

If you and BarOneGold do not resolve any dispute by informal negotiation, any other effort to resolve the dispute will be conducted exclusively by binding arbitration as described in this section. You are giving up the right to litigate (or participate in as a party or class member) all disputes in court before a judge or jury. The dispute shall be settled by binding arbitration in accordance with the rules of the Arbitration Foundation of Southern Africa (AFSA). Either party may seek any interim or preliminary injunctive relief from any court of competent jurisdiction, as necessary to protect the party’s rights or property pending the completion of arbitration. All legal, accounting, and other costs, fees, and expenses incurred by the prevailing party shall be borne by the non-prevailing party.

 

34. Submissions and Privacy

In the event that you submit or post any ideas, creative suggestions, designs, photographs, information, advertisements, data or proposals, including ideas for new or improved products, services, features, technologies or promotions, you expressly agree that such submissions will automatically be treated as non-confidential and non-proprietary and will become the sole property of BarOneGold  without any compensation or credit to you whatsoever. BarOneGold and its affiliates shall have no obligations with respect to such submissions or posts and may use the ideas contained in such submissions or posts for any purposes in any medium in perpetuity, including, but not limited to, developing, manufacturing, and marketing products and services using such ideas.

 

35. Promotions

BarOneGold may, from time to time, include contests, promotions, sweepstakes, or other activities Promotions that require you to submit material or information concerning yourself. Please note that all Promotions may be governed by separate rules that may contain certain eligibility requirements, such as restrictions as to age and geographic location. You are responsible to read all Promotions rules to determine whether you are eligible to participate. If you enter any Promotion, you agree to abide by and to comply with all Promotions Rules.

Additional terms and conditions may apply to purchases of goods or services on or through the Services, which terms and conditions are made a part of this Agreement by this reference.

 

36. Typographical Errors

While we strive for perfection, occasional errors in pricing or product details may occur. We reserve the right to correct these errors and cancel any affected orders, even after confirmation. If we have already charged you for a canceled order, we will process a full refund promptly. We appreciate your understanding that we cannot honor prices resulting from obvious typographical or technical errors.

 

37. Miscellaneous

If for any reason a court of competent jurisdiction finds any provision or portion of these Terms & Conditions to be unenforceable, the remainder of these Terms & Conditions will continue in full force and effect. Any waiver of any provision of these Terms & Conditions will be effective only if in writing and signed by an authorised representative of BarOneGold . BarOneGold will be entitled to injunctive or other equitable relief (without the obligations of posting any bond or surety) in the event of any breach or anticipatory breach by you. BarOneGold operates and controls the BarOneGold Mobile Application Service from its offices in South Africa. The service is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation. Accordingly, those people who choose to access BarOneGold Service from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable. These Terms & Conditions (which include and incorporate the BarOneGold Privacy Policy) contain entire understanding and supersede all prior understandings between you and BarOneGold concerning its subject matter and cannot be changed or modified by you. The section headings used in this Agreement are for convenience only and will not be given any legal import.

 

38. Disclaimer

BarOneGold is not responsible for any content, code, or any other imprecision.

 

BarOneGold does not provide warranties or guarantees.

In no event shall BarOneGold be liable for any special, direct, indirect, consequential, or incidental damages or any damage whatsoever, whether in an action of contract, negligence or other tort, arising out of or in connection with the use of the Service or the contents of the Service. The Company reserves the right to make additions, deletions, or modifications to the contents of the Service at any time without prior notice.

The BarOneGold Service and its contents are provided “as is” and “as available” without any warranty or representations of any kind, whether express or implied. Bar One Gold  is a distributor and not a publisher of the content supplied by third parties; as such, BarOneGold exercises no editorial control over such content and makes no warranty or representation as to the accuracy, reliability or currency of any information, content, service or merchandise provided through or accessible via BarOneGold Mobile Application Service and Website. Without limiting the foregoing, BarOneGold  specifically disclaims all warranties and representations in any content transmitted on or in connection with the BarOneGold Service or on sites that may appear as links on the BarOneGold Service, or in the products provided as a part of, or otherwise in connection with, the BarOneGold Service, including without limitation any warranties of merchantability, fitness for a particular purpose or non-infringement of third party rights. No oral advice or written information given by BarOneGold or any of its affiliates, employees, officers, directors, agents, or the like will create a warranty. Price and availability information is subject to change without notice. Without limiting the foregoing, BarOneGold does not guarantee that the BarOneGold Service will be uninterrupted, uncorrupted, timely, or error-free.

 

Contact Us

Don’t hesitate to contact us if you have any questions.

 

Via Email: enquiries@baronegold.com

Via Email: support@baronegold.com